When you can't be at the bedside, ExplainCare can.
A scary diagnosis shouldn't mean explaining it to the whole family six times while you're falling apart. ExplainCare turns one confusing medical moment into clear answers, a warm update everyone can follow, and the right questions to walk back in with. Built by physicians who write these records every day.
Getting Started
Who is this care page for?
You'll share this with family and friends. A first name is all that's needed.
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Monitoring only
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In treatment
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Recovering
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Unknown
Built by pediatric hospitalists. We only store what you enter. Delete everything, anytime. Privacy · Terms · Reset App
Dave's Care Page
Managed by Sarah
In treatment
What did the doctor say?
Upload a file, snap a photo of the paperwork, or just type what you remember. ExplainCare turns it into a clear explanation, one warm update the whole family can follow, and the right questions to bring to the next visit.
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Drop files here or tap to upload
Photos of notes, lab results, discharge papers, PDFs — anything from the care team
📷 Photo📄 PDF📝 Text🔬 Labs
💡 Multiple pages? Add several files at once, or one at a time, and translate them together. Each update saves to your family page history. If uploading several at once gives an error, add fewer files, translate them, then add the rest and translate again.
or type / paste below
0 characters
📋Don't know how to get your records? Step-by-step guide for MyChart and more →
Optional Context
Who are you?
Will you be at the appointment with them?
Which specialists are involved? (select all that apply)
Output language
English
Español
中文
廣東話
Tiếng Việt
Tagalog
العربية
한국어
Русский
Português
Français
Other…
Generates a plain-language explanation for the patient and a warm update for family — simultaneously
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For the Patient
Plain-language explanation
Generating…
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For the Family
Warm narrative update
Generating…
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Follow-Up Questions
Based on this update
Someone is probably thinking about them right now.
You don't have to explain everything yourself — let ExplainCare write the message for you.
🔒Private — only people you send this to can see it. Not searchable. Not public.
Need to start a new care page?
Starting over will delete all saved data for this care page. Use this to create a page for a different patient.
Portal Directory
Find your patient portal
Search by portal name or health system to get step-by-step instructions for downloading your records.
All
Epic / MyChart
Oracle / Cerner
athenahealth
Veradigm / NextGen
VA / Veterans
Other
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Not sure which portal you use?
Check your email — most clinics send a portal invite after your first visit. Or ask the front desk: "Where can I access my records online?"
Portal info compiled with reference to the NCTRC Patient Portals Guide. No portal listed here is endorsed by ExplainCare or NCTRC.
Care Team Prep
Care Team: scan or photograph this QR code to see patient or family's questions
Share with care team
Copy this link and send it to the care team. Anyone with the link can view the questions.
The link contains only the questions and patient first name - no clinical notes or personal information.
